Service Packages
These are possible starting points
All our services are bespoke
Tailored to fit every client individually
FINDING PURPOSE
PACKAGE 1: PURPOSE, VISION, MISSION & VALUES REFRESH
1
YOUR NEED
You’re in the process of relooking at the strategy of your
organisation. To take stakeholder value to the next level, you think its critical to
become more purposeful and maximize your impact on society and the environment. The
first step to this is rethinking your company’s identity - purpose, vision, mission
and values - and align these to your strategic goals.
2
OUR APPROACH
Syntegra-ESG strategists guide you and your leadership team
through our patented process that makes it easy for you to arrive at a purpose that is
authentically linked to where your true differentiation as a business lies spurring a
renewal amongst your leaders, employees, customers and other stakeholders.
At the end of the journey (typically 6-8 weeks) your core deliverables will be
refurbished mission, vision and value statements linked to your new wellbeing driven
purpose statement as well as clear direction on how these can be used to spur renewal
of your governance, brand, people, community, product development, customer experience
and supply chain strategies.
3
CORE SERVICES
-
Company Purpose Statement
- Vision Statement, informed by purpose
- Mission Statement, informed by purpose
- Organisation Values (and accompanying behaviours), informed by purpose
4
METHODOLOGY
- Signature Approaches deployed: Purpose Wheel ™ (insert link to purpose wheel explanation)
- Other best practices: Barret’s Value Model, Appreciate Purpose Discovery
PURPOSEFUL ACTIVATION
PACKAGE 2: PURPOSEFUL STRATEGY
1
YOUR DESIRE
To take stakeholder value to the next level, you’re in the
process of relooking your organisational strategy. You think its critical to put
purpose at the center of your strategy but you want to make sure it informs all
aspects of how you go to market. You need help to make sure your purpose informs your
brand, people, product, customer experience, supply chain, government/regulatory,
community involvement and the environment strategies.
2
OUR APPROACH
Syntegra-ESG strategists guide you and your leadership team
through a process to overhaul your organisation’s strategy ensuring you are able to
increase your ability to deliver exceptional value. Core to our approach is uncovering
your true and most compelling purpose and defining how it links to your core
capabilities and the needs.
At the end of the journey (typically 2 – 4 months) your core deliverables will be a
3-5 year purposeful strategic plan in conjunction with refurbished mission, vision and
value statements linked to your new wellbeing driven purpose statement. Our strategic
planning process will not only contemplate traditional success criteria with KPIs,
such as revenues and margins, but we will also contemplate nontraditional,
multi-stakeholder success criteria with KPIs based on other wellbeing-impacting
factors such as social justice and environmental impact.
We will also cascade this overall organisational strategy to the key steps required to
filter to brand, product, customer experience, supply chain and sourcing and community
involvement and strategic partnerships. Finally, since the thrust of Syntegra-ESG is
to build sustainable organisations, we will leave you well positioned to deepen your
competency in purpose-based practices such ESG investing and integrated reporting
practices.
3
CORE SERVICES
- Strategic Focus / Strategic Direction Development
- Strategic Options Evaluation
- Strategy Planning
- Risk Assessment
- Implementation Action Plans
- Strategic Change Alignment
- Performance Monitoring and Evaluation
- Strategy KPIs and Dashboards
- Strategic Cost Benefit Analysis Strategy KPIs and Dashboards Strategic Cost Benefit Analysis Strategy KPIs and Dashboards
4
METHODOLOGY
Sample of Tools & Techniques
- Governance Framework Overview - ISO/DIS 37000(en) Guidance for the governance of organizations
- Patterns of Strategy
- Viable Systems Strategy
PACKAGE 3: PURPOSEFUL BRAND ACTIVATION
1
YOUR DESIRE
You want to take your brand and customer experience strategy to
the next level by leaning into purpose. Although you understand this will mean more
community involvement, you want to go beyond typical CSR approaches to build a
differentiated brand centered on purpose but you need help fleshing out how to get
there.
2
OUR APPROACH
Syntegra-ESG strategists will guide you and your marketing team
to develop a purpose based brand and customer experience strategy. Our approach delves
into competitive context, customer journey and uncovers the opportunity for your to
authentically augment your brand value by repositioning around a value proposition
(insights, benefits, reasons to believe) that is integrally linked to your ability to
impact wellbeing given your brand personality and core capabilities. In so doing,
Syntegra-ESG can help you lay out a roadmap to purposeful branding that can both
multiple your community impact as well as significantly increase customer loyalty.
At the end of the journey (typically 3 months) your core deliverables will be a
refurbished brand strategy, value proposition, positioning, right-to-win that is
authentic and purposeful. Furthermore, Syntegra-ESG helps you manage your coupling
with various causes to mitigate any derision amongst your stakeholders. We offer
in-depth tools so you can be courageous in your choice of causes while having
confidence that you are protecting your brand.
3
CORE SERVICES
- Brand strategy alignment
- Customer experience strategy alignment
- Social & Environmental Cause Alignment and Impact Evaluation & Strategy Design
- Design and facilitate an appreciative dialogue process
- Assess your current social and environmental couplings and impact
- Review the ‘cause-couplings’ of your key competitors
- Evaluate global trends
- Map out who you should be involved with – opportunities to create collaborations that impact the ESG context and increase overall impact of your brand
- Design an action path, focused on values and purpose.
4
METHODOLOGY
Sample of Tools & Techniques
- Purpose Wheel ™
- Purposed Based Values Proposition Development
- 360 Stakeholder Journey Maps
- Inclusive Product Design
PURPOSEFUL GOVERNANCE
PACKAGE 4: PURPOSEFUL GOVERNANCE STRATEGY SUITE
1
YOUR DESIRE
As a leader, you are committed to lead an organisation that
stands out from its peers uniquely living up to its responsibility to positively
impact our people’s lives and the environment. You want to lean into purpose.
However, in order to ensure you can authentically lead you want to reengage your
leadership team to ensure that they are aligned to the implications of purpose on
governance.
2
OUR APPROACH
At Syntegra-ESG you can be assured that your board and
executive leadership team will get best available guidance and advice on how to
practice purposeful leadership seamlessly with daily responsibilities because we
have led the writing and editing of the international standards on the governance of
organizations including, but not limited to publicly traded incorporated companies –
the traditional domain of 'corporate governance', all sectors, and all countries.
With Syntegra-ESG guiding you in the tailoring ISO/FDIS 37000 Governance of
organizations - Guidance for your specific circumstances, you can count on three
primary outcomes:
Effective performance: your organization not only meets and exceeds traditional KPIs
like profitability and customer experience measures, but it will also outperform
benchmarks, goals on the social and environmental impact consistent with compliance
requirements and stakeholder expectations.
Responsible stewardship: your organization will ensure that it not only minimizes
unintended adverse effects on the capitals but has a decidedly positive impact on
them, especially those related to people and the natural environment. You achieve
this through an integrated approach to all the capitals you employ and strategically
investing in the regenerative capacity of the ecosystems you are part of.
Ethical behaviour: you report on your organization's performance and stewardship of
resources in an accurate and timely manner; you also engage with relevant
stakeholders in ways that build trust and treat all stakeholders fairly, fulfilling
your obligations and commitments.
3
CORE SERVICES
- Governance Policy and Strategy
- Integrated Governance Processes
- Governance Training & Development
- Purposeful Governance / Best Practices, 21st Century Boards
4
METHODOLOGY
Sample of Tools & Techniques
- ISO 37000:2021 Governance of Organizations – Guidelines
- Board Leadership Series
- Materiality Matrix
SKILL-UP TO PURPOSE
PACKAGE 5: LEADING FROM PURPOSE
1
YOUR DESIRE
Skill-up at your own pace. Training, facilitation or coaching
to support your Boards, Executives, Managers and Teams as you pivot with purpose.
Customized programs using mixed modalities to ensure full engagement and achievement
of desired learning objectives.
2
OUR APPROACH
Leaders will be increasingly challenged to create a shared
sense of purpose and aspirations so powerful and engaging that their people and
partners willingly bring these gifts to the collective purpose of “building better”.
We know that co-creating and communicating purpose with and to others requires an
integrated set of skills, so we provide a range of skill development services for
leaders who sense the need to perceive things in new ways. To get the entire
organization moving in a purposeful direction your board and executives need to be
aligned and your mangers, team leaders and supervisors need to get their teams on
board and skilled up.
Drawing from a wide range of tools and methodologies our coaches and consultants
tailor unique journeys of discovery, clarity and impact for individuals, teams and
the organization as a whole. This can be done at your own pace with customized
blended learning, training and development tools designed to meet your needs at
three engagement levels:
Highly customized engagements with in-person consultation and delivery,
Blended delivery with online options supported by live or remote “in person”
sessions or
Convenient self-learning options that participants can navigate on their own time.
For developing leaders and high potentials we partner in a thought-provoking and
creative process that inspires them to maximize their personal and professional
potential.
For enabling high performing teams we guide and support them, in real time, to
achieve real and sustainable results through improvements in effectiveness, levels
of cohesiveness and performance – Transforming Teams @ Work ©.
And recognizing that learning and development happens in a dynamic engagement with
the wider system, we support the development of coaching cultures to create
awareness and support behavior change that leads to higher employee engagement and
stronger financial performance.
3
CORE SERVICES
- Leadership Coaching - Value Based Behaviours Change
- Pivoting Through Purpose – Managing the Change
- Team Building / Coaching
4
METHODOLOGY
Members of our team are certified to use the following tools
and techniques:
- Appreciative Inquiry
- Conversational Intelligence
- Team Coaching: The Corentus Method and Approach
- Human Capital Strategist
- Prosci Change Management
- The Leadership Circle™ Profile and Team Management Profile
CERTIFYING PURPOSE
PACKAGE 6: CERTIFYING PURPOSE: STANDARDS AND CERTIFICATION
1
YOUR DESIRE
You wish to fast track your attainment of highly prized
international governance and sustainability certifications (e.g., B-Corp, ESG, ISO
Certification).
2
OUR APPROACH
We help you to figure out which certification standards
(B-Corp, ISO, GRI, etc.) are right for you and how to achieve them easily.
Syntegra-ESG advises and guides clients like you on where to focus your efforts to
achieve certification and how to make it happen.
3
CORE SERVICES
- SDG Strategy Design and Impact Assessment
- B-CORP Certification Advisory
- ISO Certification
- SASB Materiality (ESG)
4
METHODOLOGY
Sample of Tools & Techniques
- SDG Impact Assessment Tool
- SDG Tool on B-Corp Site
- SDG COMPASS
TRACKING PURPOSE
COMING SOON